Terms and Conditions

Effective Date: 06.01.2025
Welcome to fixlypros.com, the official website of FIXLY PRO SOLUTIONS INC.(“Company”, “we”, “us”, or “our”). By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing our website or scheduling a service, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services.

2. Services Offered

We provide repair and maintenance services for appliances and HVAC systems across New York state. All service appointments are subject to availability and confirmation.

3. User Responsibilities

You agree to:

  • Provide accurate and up-to-date contact information
  • Allow access to the service location at the agreed-upon time
  • Pay all service fees as outlined during booking or service
  • Use our website and services only for lawful purposes

4. Payments & Cancellations

  • Payments are due upon completion of service unless otherwise agreed.
  • We accept : cash, credit/debit card, Zelle, Checks.
  • Cancellations must be made at least 24 hours before the scheduled appointment. Late cancellations or no-shows may be subject to a cancellation fee.

5. Warranty & Liability

  • We may offer a limited warranty on certain repairs or parts. Warranty details will be provided in writing.
  • We are not responsible for pre-existing conditions or issues unrelated to our service.
  • In no event shall we be liable for indirect, incidental, or consequential damages.

6. Email Communication

By providing your  email, you consent to receive communications regarding appointments, service updates, and limited promotional messages. You may opt out at any time.

7. SMS Terms & Conditions

1- SMS Consent Communication:

  • Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If consent has been given to receive text messages from Company’s name, messages may be received related to the following:

  • Appointment reminders
  • Follow-up messages

Example: Thank you for reaching out to company’s name. We’ve received your inquiry and are working on a solution. Our team will update you within [timeframe].

For any further questions, feel free to reply or contact us at [customer service phone number].

3- Message Frequency:

  • Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to appointments/billing, etc..

4- Potential Fees for SMS Messaging:

  • Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

  • Opt-in to receive SMS messages from Company’s name can be done in the following ways:
    We ask them verbally

6- Opt-Out Method:

  • Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:

  • For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (insert the link or phone number)
    Additional Options:
    If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.Opt out at any time by texting "STOP."For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.Message frequency may vary

7. Intellectual Property

All content on this website, including text, images, logos, and layout, is the property of FIXLY PRO SOLUTIONS INC. and may not be copied or reused without our written permission.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party site.

9. Modifications

We reserve the right to update or change these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of our services after changes indicates your acceptance.

10. Governing Law

These Terms are governed by the laws of the State of New York state, without regard to its conflict of law principles. Any disputes shall be resolved in the appropriate state or federal courts located in New York state.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact:
FIXLY PRO SOLUTIONS INC.
‍1835 83rd St, Brooklyn NY 11214‍
‍support@flexypros.com
‍(347) 783-1616
https://fixlypros.com/