Effective Date: 06.01.2025 FIXLY PRO SOLUTIONS INC. ("we", "us", or "our") values your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website https://fixlypros.com/ and our services.
1. Information We Collect
Effective Date: 05.01.2025 FIXLY PRO SOLUTIONS INC. ("we", "us", or "our") values your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website https://fixlypros.com/ and our services.
- Full name
- Phone number
- Email address
- Physical address
- Details of requested services and repair history
- Device information (such as IP address, browser type, and operating system)
- SMS opt-in or consent status
2. How We Use Your Information
We use your information to:
- Provide appliance and HVAC repair services
- Schedule and confirm service appointments
- Communicate with you via phone, email, or SMS
- Send service updates, promotions, or follow-up messages (only if you opt in)
- Improve our website and customer experience
- Comply with legal or regulatory requirements
3. Sharing of Personal Information
We do not sell or rent your personal data. We may share information with trusted service providers only when necessary to:
- Process repair and service requests
- Handle scheduling and customer support
- Comply with applicable laws
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
4. SMS Communications
By providing your phone number and opting in, you agree to receive SMS updates regarding:
- Appointment confirmations and reminders
- Service updates
- Promotions (only with your explicit consent)
You may opt out of SMS messages at any time by replying “STOP”.Standard message and data rates may apply.
5. Data Security
We use reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss.
6. Data Security
You have the right to:
- Request deletion of your information
- Access, correct, or update your personal data
- Opt out of marketing communications
To exercise your rights, contact us at:
support@flexypros.com
(347) 783-1616
7. Updates to This Policy
We may update this Privacy Policy periodically. All updates will be posted on this page with a revised effective date.
8. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact:
FIXLY PRO SOLUTIONS INC.
1835 83rd St, Brooklyn NY 11214
support@flexypros.com
(347) 783-1616
https://fixlypros.com/
