PRIVACY POLICY
EFFECTIVE DATE: 16.09.2026
Fixly Pro Solutions Inc. (“Fixly Pro Solutions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, or request our services.
We may collect personal information that you voluntarily provide when contacting us, requesting service, or submitting a form on our website, including:
- Name
- Phone number
- Email address
- Service address or general location
- Details about your appliance and the issue you are experiencing
The information we collect may be used to:
- Respond to inquiries and service requests
- Schedule and manage repair appointments
- Provide updates on technician arrival and service status
- Deliver estimates, invoices, and customer support
- Improve service quality and overall customer experience
3. Data Security
Fixly Pro Solutions Inc. uses reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Information may be shared only when necessary to complete a requested service — such as providing details to an assigned technician — or when required by law.
5. Cookies & Website Usage
Our website may use standard cookies or basic analytics tools to ensure proper functionality and improve user experience. These tools do not collect sensitive personal data and are used only for operational and performance purposes.
You may contact us at any time to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data, subject to legal or operational requirements
7. Third-Party Links
Our website may contain links to third-party websites or services. Fixly Pro Solutions Inc. is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies separately.
8. Changes to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website or services indicates acceptance of the revised policy.
9. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or how Fixly Pro Solutions Inc. handles personal information, please contact us using the contact information provided on our website.